Terms and Conditions

Click and Jump act as your agent, rather than an agent for any of the UK wide drop zones, as such you pay us a reservation fee and the balance of the cost of the jump is passed on to the drop zone. Our role is to select the most suitable drop zone for your needs, and attempt to secure your first choice of jump date. We only select drop zones affiliated to the British Parachute Association (the national governing body for safety and training), and those that we consider to have the highest available standards of safety and customer care. The conduct and responsibility for parachuting activities lies entirely with the drop zone, any questions or complaints regarding them should be made to the drop zone concerned.

Booking conditions

Once your reservation fee is paid and booking is confirmed your skydive is non-transferable and your reservation fee is non-refundable.

Vouchers are non-transferable, non-refundable and valid for 9 months from the issue date.

If you pay a reservation fee but do not book your date within 9 months and jump within 12 months you will be charged an administration fee of up to £50 to re-organise your skydive.

Changes to bookings

Alterations to the selected date can be made and will incur an administration charge of up to £50, changes made within the 7 days before your booked date will be at the discretion of the drop zone and may incur additional charges above the £50.

Contact Details

Please ensure that Click and Jump have your correct contact details including email address and a contact telephone number. These details along with your height, weight and age will be passed on to the drop zone and if appropriate your chosen charity.

If you change your contact details you must inform Click and Jump as soon as you can.

Cancellation policy

If you fail to turn up on the day without giving at least 48 hours notice you may forfeit your skydive and be invoiced for the full cost. An administration fee of £50 will be charged to rearrange your skydive.

If you decide you do not wish to do your jump and cancel; as stated above your reservation fee of £50 is non refundable. Any other payments made will be refunded minus any card fees and costs incurred by Click and Jump and the drop zone.

If you are not within the published weight/height limits for your chosen drop zone on the day of your jump and the drop zone decide it is not safe for you to jump; you may forfeit your skydive.

If you arrive without the necessary paperwork (See age and medical restrictions) you may forfeit your skydive.

Rebooking policy

If bad weather (or circumstances beyond the drop zone’s control) prevents you from jumping on your selected date, a new date can be arranged at no extra cost. In order to rebook you will need to contact the drop zone concerned directly.

We cannot accept responsibility for centres changing or postponing operating days, however we will arrange an alternative date at no charge, or if you have not already completed paperwork and payment at your chosen drop zone we can transfer your booking to another centre or if required.

Suitability to skydive

The maximum weight and height for a tandem skydive is usually around 15 stone and 6’2”. However limits vary at different drop zones, please see our web site for www.clickandjump.co.uk/prices.html for details or contact us by telephone 0845 608 8844 or email info@clickandjump.co.uk.

If you are not within the published weight/height limits for your chosen drop zone on the day of your jump you may forfeit your skydive.

Your weight and height must be in proportion. See www.clickandjump.co.uk/heightweight.html for more information.

The final decision on your suitability to skydive rests entirely with the drop zone and it's instructors.

You must not consume alcohol on the day of your skydive, or to excess the night before.

Insurance

We accept no responsibility for personal injury or losses of any kind whilst you are participating in the sport, by booking a skydive you accept the risks inherent in the sport. You may elect to buy additional insurance cover over and above the included standard BPA 3rd party policy, which provides up to £2 million cover. Click and Jump can suggest companies that provide this service however are not authorised to recommend any particular insurance product.

Age and Medical Restrictions

The minimum age for skydiving is 16 years old, there is no upper age limit for tandem skydives, however anyone that is aged over 60 will most likely be assessed on the day for suitability. For Static Line/AFF the maximum age is 55 years old.

If you are aged between 16 and 18 you must obtain a parent or guardians consent by completing the relevant section of the British Parachute Association Membership Agreement membership agreement and signing as a witness on the Declaration of Fitness form.

Everyone needs a British Parachute Association Declaration of Fitness form to skydive. If you have any medical conditions, or are aged 40 or above you must consult your GP and have them sign and stamp the Declaration of Fitness form. Please note only the issued British Parachute Association forms can be used for this purpose; a GP's letter is not sufficient.

Forms are available on request, and will also be sent to you with your booking confirmation. Please take these forms with you on the day of your jump (do not post them to Click and Jump or the drop zone). Without these forms you will not be able to jump and you will lose your reservation fee. If you need to have a form signed by a GP we would advise you to check with your GP before booking, as a reservation fee cannot be refunded if a GP will not sign the medical form. If you would like to keep a copy of your declaration of fitness please take a copy before you hand it over to the drop zone – they will keep the original for their records and may not be able to provide you with a copy.

The principal medical restrictions for all jumps are diabetes, epilepsy, fits, recurrent blackouts, heart or lung disease, mental illness and some cases of asthma. If you are in any doubt please download the Student Tandem Parachutist Declaration of Fitness form, or the Solo Student Parachutist Medical Declaration form (which is suitable for Static Line and AFF students). Both forms include notes for Doctors and notes for parachute students. Please note there is a Body Mass Index chart (BMI) on the Solo Student Declaration form, which must be observed.

You must comply with the drop zone’s rules at all times

Fundraising

The majority of charities that Click and Jump work with ask jumpers to raise a minimum sponsorship target (usually £500) if they wish to use their sponsorship money to pay for their jump.

If you choose to do this it is your responsibility to tell your sponsors that this is the case.

If you do not meet your minimum sponsorship target you will be expected to pay the balance of your jump on the day.

Fundraising using www.bmycharity.com/clickandjump

You must use the specific Click and Jump Bmycharity pages if you wish to pay for your jump using money from this account; the Click and Jump logo is on the page at all times. If this is not the case contact Click and Jump before you start to fundraise.

If you are raising money using www.bmycharity.com/clickandjump and wish to use those funds to pay for the balance of your jump you must reach your sponsorship target online – offline funds cannot be used as part of your total. If you have paid your reservation fee you have chosen to pay this yourself and you will still need to raise the target which has been agreed with your charity and Click and Jump. The Click and Jump Bmycharity account is only for use by people booking through Click and Jump, if you use our account but do not book through us the donations will be sent to the charity, but there will be a £50 administration fee for each page where this is the case.

Please inform Click and Jump as soon as you reach your sponsorship target so that you can be sent a voucher to present to the drop zone on your jump day.

Terms and Conditions - Red Devils Skydive

Click and Jump act as your agent to secure a skydive with the Red Devils at one of the drop zones that they operate, as such you pay Click and Jump a reservation fee and the balance of the cost of the jump is passed on to the drop zone. Our role is to select the most suitable drop zone for your needs, and attempt to secure your first choice of jump date. The Red Devils only select drop zones affiliated to the British Parachute Association (the national governing body for safety and training), and those that they consider to have the highest available standards of safety and customer care. The conduct and responsibility for parachuting activities lies entirely with the drop zone, any questions or complaints regarding them should be made to the drop zone concerned, any complaints about the Red Devils should be directed to the Red Devils.

Booking conditions

Once your reservation fee is paid and booking is confirmed; your skydive is non-transferable and your reservation fee is non-refundable. Vouchers are non-transferable, non-refundable and valid for 9 months from the issue date.

If you pay a reservation fee but do not book your date within 9 months and jump within 12 months you will be charged an administration fee of up to £50 to re-organise your skydive.

Changes to bookings

Alterations to the selected date can be made and will incur an administration charge of up to £50, changes made within the 7 days before your booked date will be at the discretion of the Red Devils and may incur additional charges.

Contact Details

Please ensure that Click and Jump have your correct contact details including email address and a contact telephone number. These details along with your height, weight and age will be passed on to the Red Devils and if appropriate your contact details will be passed onto your chosen charity.

If you change your contact details you must inform Click and Jump as soon as you can. Click and Jump will send you regular email updates about your Red Devil Tandem Skydive. If you do not provide us with a correct email address you will miss out on these updates.

Cancellation policy

If you fail to turn up on the day without giving at least 48hrs notice you may forfeit your skydive and be invoiced for the full cost. An administration fee of £50 will be charged to rearrange your skydive.

If you decide you do not wish to do your jump and cancel; as stated above your reservation fee of £50 is non refundable. Any other payments made will be refunded minus any card fees and costs incurred by Click and Jump and the Red Devils/drop zone.

If you arrive without the necessary paperwork (See Age and Medical Restrictions) you may forfeit your skydive.

Rebooking policy

If bad weather (or circumstances beyond the Red Devils or drop zone’s control) prevents you from jumping on your selected date a new date can be arranged at no extra cost*.

Click and Jump cannot accept responsibility for the Red Devils changing or postponing operating days**, however we will arrange an alternative date at no charge.

* In general your booking is valid for a year after it is initially made. If you are unable to jump due to weather you will not be charged an administration fee to rebook provided you do so within 6 months of your original jump date. Please bear in mind that the Red Devil dates fill up very quickly, if you do not rebook promptly you may not be able to jump with the Red Devils. If you do not re-book within 6 months you will be charged an administration fee of up to £50.

** The Red Devils are full time serving military personnel and so at times they will be forced to change their dates due to unforeseen military commitments.

Suitability to skydive

The maximum weight and height for a tandem skydive with the Red devils is 15 stone and 6ft2.

If you are not within the published weight/height limits on the day of your jump and the Red Devils decide it is not safe to jump with you; you may forfeit your skydive and any payments you have made. Your weight and height must be in proportion. See www.clickandjump.co.uk/heightweight.html for further information about weight/height proportion.

The final decision on your suitability to skydive rests entirely with the Red Devil Tandem instructors.

You must not consume alcohol on the day of your skydive, or to excess the night before.

Insurance

We accept no responsibility for personal injury or losses of any kind whilst you are participating in a tandem skydive, by booking a skydive you accept the risks inherent in the sport. You may elect to buy additional insurance cover over and above the included standard BPA 3rd party policy; which provides up to £2 million 3rd party cover. Click and Jump can suggest companies that provide this service however are not authorised to recommend any particular insurance product.

Age and Medical Restrictions

The minimum age for skydiving is 16 years old, there is no upper age limit for tandem skydives, however anyone that is aged over 60 will be assessed on the day for suitability.

If you are aged between 16 and 18 you must obtain a parent or guardians consent by completing the relevant section of the British Parachute Association Membership Agreement and signing as a witness on the Declaration of Fitness form.

Everyone needs a British Parachute Association Declaration of Fitness form to skydive. If you have any medical conditions, or are aged 40 or above you must consult your GP and have them sign and stamp the Declaration of Fitness form. Please note only the issued British Parachute Association forms can be used for this purpose; a GP's letter is not sufficient.

Forms are available on request, and will also be sent to you with your booking confirmation. Please take these forms with you on the day of your jump (do not post them to Click and Jump or the Red Devils). Without these forms you will not be able to jump and you will lose your reservation fee. If you need to have a form signed by a GP we would advise you to check with your GP before booking, as a reservation fee cannot be refunded if a GP will not sign the medical form. If you would like to keep a copy of your declaration of fitness form please take a copy before you hand it over to the Red Devils – they will keep the original for their records and may not be able to provide you with a copy.

The principal medical restrictions for all jumps are diabetes, epilepsy, fits, recurrent blackouts, heart or lung disease, mental illness and some cases of asthma. If you are in any doubt please download the Student Tandem Parachutist Declaration of Fitness form for further details. The form includes notes for Doctors and notes for parachute students.

You must comply with the drop zone’s rules at all times

Fundraising

The majority of charities that the Red Devils and Click and Jump work with ask jumpers to raise a minimum sponsorship target (usually £500) if they wish to use their sponsorship money to pay for their jump.

If you choose to do this it is your responsibility to tell your sponsors that this is the case.

If you do not meet your minimum sponsorship target you will be expected to pay the balance of your jump to Click and Jump no later than 2 weeks before your jump date.

Fundraising using www.bmycharity.com/clickandjump

You must use the specific Click and Jump Bmycharity pages if you wish to pay for your jump using money from this account; the Click and Jump logo is on the page at all times. If this is not the case contact Click and Jump before you start to fundraise.

If you are raising money using www.bmycharity.com/clickandjump and wish to use those funds to pay for the balance of your jump you must reach your sponsorship target online – offline funds cannot be used as part of your total. If you have paid your reservation fee you have chosen to pay this yourself and you will still need to raise the target which has been agreed with your charity and Click and Jump. The Click and Jump Bmycharity account is only for use by people booking through Click and Jump, if you use our account but do not book through us the donations will be sent to the charity, but there will be a £50 administration fee for each page where this is the case.

Please inform Click and Jump as soon as you reach your minimum sponsorship target but do continue to fundraise for your chosen charity.

Skydive Video and Stills

The Red Devils offer a number of packages to have your tandem filmed. Payments for this must be made to Click and Jump at least two weeks before your jump date. Click and Jump take the money on behalf of the Red Devils however it is passed on to the team in full. The Red Devils and not Click and Jump are responsible for the quality of the camera flyers and the tandem films they produce. Should you have any issues with your film or do not receive it within the time they have given you; contact the camera flyer first and the Red Devils second, any emails sent to Click and Jump will be directed to the appropriate camera flyer or the team. Any answers Click and Jump send to jumpers regarding tandem films are at the direction of the team.

The Red Devils may call upon the drop zone’s local camera flyers to help them out on busy days, these camera flyers are usually more experienced than the team camera flyers and will provide as good (if not better) a quality package as the Red Devils.

If you have any questions about the above Terms and Conditions email info@clickandjump.co.uk or telephone 0845 608 8844.